Customer Testimonials
I went in not knowing if I would love a car and with the help of andreii I FOUND MY DREAM CAR!
Phil, Paula and Walt were amazing, professional and knowledgeable 10 out of 10 customer service!
Ms. Paula was an absolute rock star, as always! She made sure I was taken care of every step of the way. She was professional, kind, and incredibly knowledgeable about every car on the lot. She also gave clear directions to the person assisting me with the test drives and even sold me on their new coffee machine in the lobby! I had an awesome test drive experience with Walt! He was friendly, helpful, and made sure that when I drove off the lot, I got everything I wanted. He truly went above and beyond, and for that, I’m ...
After leaving four messages for someone to call to schedule an appointment, I finally got that appointment through Mazda USA. The telephone system and customer service are nightmares.
Ladaezjsh was condescending and rude. She continually interrupted me and seemed to think it was funny that the dealership either entirely lost my credit app- along with all my confidential info, or had their site spoofed. She didn’t believe I had applied since the app was not there, even though I did, and I provided proof of the app, the credit check notification, and the acceptance. DO NOT apply for credit on their website, your personal info may not be secure.
We would like to thank Andrii and Ocean Mazda for making trading cars such an enjoyable experience. Everyone was so nice and friendly and we got a deal we were very pleased with. Next time we trade cars, Ocean Mazda will be the first place we go! When you go in, ask for Andrii, you won’t be disappointed. He was such a nice young man and made the whole experience very pleasant!!
Provided excellent customer service without being too pushing and making everything about the sale. Wanted me to get vehicle I wanted.
I had a great experience here and love my new car! I highly recommend Ocean Mazda.
Tammie was extremely helpful and fun to work with in finding me a preowned CX5 after my previous one was totaled. She was very sympathetic of the situation and kept the stress of car shopping very low! I don’t live close to this dealership and she was more than willing to send me their options via text, including photos, so that I was better prepared to make a decision upon arrival and keep travel to a minimum. Overall, Tammie and her sales partner Ricky provided an enjoyable, stress free experience. I would highly recommend these employees and this dealership ...
Andrii was awesome. He was very informative, knowledgeable and facilitated getting accurate and meaningful data to me for my final decision. The dealership seamlessly sold me a car remotely and without hassle!
Easy to get ahold of. Worked with me very well as I was buying from out of state. Everything was simple and straight forward
More attentive, personal, and caring by far than the typical dealer experience. It was an enjoyable and positive experience with the knowledgeable and friendly staff.
I had an excellent experience at the dealership when I purchased my Mazda CX-30. The staff was friendly, knowledgeable, and made the entire process smooth. I'm thrilled with my new car and would highly recommend.
Everyone was prompt and responsive. Customer service was great. In particular Ricky who helped showed us the vehicle and assisted us with the process.
Sharun was so pleasant and kind. He was never pushy and answered any questions we had. Thank you, Sharun.
Louis was very honest and explained everything to me in detail before I signed anything. I love my CX-5! I am glad to be a part of the Mazda family now.
It was great experience from beginning to end. Everyone from sales to service team was really helpful and helped me make informed decision.
Made my car purchasing smooth and In depth. The staff here were great and Tytiana, Niyata, and Ladaezjah were the awesome ladies that helped me . Never thought I’d test drive then right to purchase all in one day. Thank you Mazda of Roswell
I was very impressed with Mazda of Roswell. From the first interaction for an online internet sale to arriving at the dealership, the staff was very courteous, responsive, helpful, and professional. Bahar for the online portion answered all my questions. For ones she didn’t know she spoke with someone that did and responded in a timely manner. Pricing for the vehicle of interest was below the asking MSRP OF ANY OTHER DEALERSHIP. Arriving at the dealership all the staff was very friendly/helpful, energetic, and seemed happy to be there. Ricky Torres was our person on site to inspect ...
I recently bought a Mazda CX-9 car at a Mazda showroom, and I want to share my positive experience. First of all, I want to express my gratitude to the manager Andrey, who accompanied me at all stages of the purchase. He professionally and patiently answered all my questions, helped with the choice of equipment and explained in detail all the nuances of operation. Service in the salon at the highest level - comfortable atmosphere, polite staff and prompt processing of documents. As for the Mazda CX-9 itself, the car exceeded all my expectations. Spacious and comfortable interior, high-quality finishing ...
The sales team at Mazda of Roswell was very helpful throughout the entire process. The helped me find the car I was looking for at a reasonable price. Their knowledge was particularly helpful to my wife, as the team walked her through all the features of the car that she will be using.
Great communication! Made the purchase process very easy. The dealership was very accommodating with us on how the purchase was being made. Really appreciated the snacks and coffee in the waiting area.
Great experience at Mazda Roswell, from sales to finance and management. Everyone was very respectful of my time and needs.
Today I was in the Mazda of Roswell salon, satisfied with the work of the staff. I would especially like to mention the seller Andrii, who helped in choosing a car for my family. Thank you very much!
Bahar, Tytiana, and the dealership were very communicative, honest, and helpful. Louis in finance was great and didn’t try to upsell anything at the end. There was a decent amount of sitting around waiting at the dealership, but it was a busy Saturday and was made completely worth it by getting a great deal on a great car.
I worked in the car industry for 12+ years and her level of communication is exceptional. There were a few bumpy parts in our transaction and she definitely made the process much easier. to be honest without her assistance, I’m not sure if I would’ve moved forward on the purchase. Seeing that I am located in South Florida, and they are in Atlanta. However, with her constant communication and willingness to assist, I couldn’t turn down the opportunity to provide her my business. I would highly recommend asking for Bahar and working with her. I greatly appreciate the ...
I had a great experience with Desirae and the Mazda of Roswell team. Everyone was friendly and inviting. And, the purchase process was quick, smooth and easy.
Took 4 calls to get a call back, unimpressed with that. However, very quick turnaround when the car went in for assessment.
Tytiana, Louis is awsome! Really help me to get my dream dream car mazda cx 50
It was an excellent experience, Andrei is a great seller, it is my second time buying a car in Mazda and like the first, it was an excellent purchase thanks to Andrei I really recommend this guy is an honest seller and tries to help you in what he can and the best thing is to know what he is selling 10/10
Desirae made buying a car so easy!! She helped me decide what was best for me in a no pressure environment. I would recommend her to everyone!
Desirae did a great Job of understanding the needs I had for a new car and worked through a tough negotiation on my purchase.
I found my experience here very positive. Desirae was very helpful in providing the information I was looking for on a car I was interested in. If there was a question she did not have the answer to, she found the right person that did. I was very impressed with the clear explanations about the vehicle and the purchasing process. I would definitely shop with Desirae again
Very good inventory, friendly sales associates, and very knowledgeable managers. Good environment. Slightly cramped parking.
We recently had the pleasure of working with Andrii, and our experience couldn't have been better. From the moment we stepped onto the lot, Andrii demonstrated a level of friendliness and attentiveness that made the entire car-buying process both enjoyable and efficient. He was knowledgeable about my Mazda CX70 PHEV Hybrid and was able to provide accurate information without any exaggeration or misleading details. Most importantly, Andrii was highly respectful of our time, quickly understanding our preferences and requests. His honesty and transparency regarding fees were much appreciated. We left the dealership feeling confident in our purchase and impressed ...
To people thinking of getting a Mazda for their next car I strongly and extremely recommend for them to see Aaron Gillison. If you seriously do your homework about your specific car and then give Aaron a call I promise you it would be your best move in your car buying plan. He is the all-around go-to guy at Roswell Mazda. Aaron and his team (Paula, Bahar, Andrii and Louis) is a very dynamic group of people who does nothing but honestly help you get the best deal you deserve. No ifs, no buts. You get your car from this ...
Bahar was great to work with, listened well and would highly recommend again. Was a bit odd that we never met her when we came to buy the car but met with other helpful people.
Very rude, arrogant and brash. He belittled the young salesman he was training in front of me and would aloofly talk to me through him instead of directly to me. In the end I wasn't even able to get a proper quote on the vehicles I was interested in. All I got to see was a picture on a cellphone of some numbers with fabricated fees this guys word that he would take some of them off. When I asked for something in writing he said that his word was more valuable than a piece of paper. SMH
Bahar was great to work with. She answered all of my questions and if she did not have the answer she found it. I enjoyed working with her! I was transferred over to Andrii who was also helpful.
Bill handled our sale very professionally and efficiently. He was very familiar with the vehicle and explained it nicely to my wife and I. We would recommend him to our friends for future dealings.
This is my second transaction with Mazda at Roswell. Both times Bahar has been a flexible and willing listener to our needs and was able to ensure they were met without the hassle that traditionally accompanies the car buying experience. Will def do business with them in the future.
I was immediately made to feel welcomed by Andrii and the rest of the team. Andrii was extremely knowledgeable and professional and took his time answering all of my questions. I will definitely be choosing Mazda of Roswell for my next vehicle purchase.
What a welcoming experience, the dealership is beautifully laid out very luxurious and was greeted by Erison he was very knowledgeable and professional about the car i was Interested in. Thanks again!
Go see Dana at Mazda of Roswell great guy he gives great service advice highly recommended.
Andrii Bondarenko is a pleasure to do business with. He is very professional and friendly. He followed up on items through the process, was communicative and was excellent in helping me understand all the capabilities of my new car. I would work with him again!
We were very happy with our service at Roswell of Mazda. This is the 2nd Mazda that we have purchased there! I would recommend them highly!
Dana D is great it is a pleasure dealing with him see him @ Mazda roswell
Andrii was very helpful and informative. Exceptional product knowledge and customer service. Would purchase again.
My last service experience was not great. I scheduled a break service with lots of time in advance and on the same day I was heading to the dealership in the morning I received a call that they did not have the break pads and that they normally don't carry those spare parts so they had to order them. I ended up doing this somewhere else as Mazda is expensive so I expect better service. Then I did the Oil change service on the same day and they forgot to update the sticket that indicates when my next service ...
Thank you to Nicholas and especially to Allen for partnering with me and the stellar customer service they provided.
An absolute great buying experience all around. Fantastic communication and knowledge of their vehicles. My sales rep, Bahar was tremendous! She answered all my questions and I feel like she absolutely went the extra mile to get me the best deal possible. I also had interaction with Ricky. He was also top notch and showed me everything on the vehicle inside and out. I couldn't have asked for a better car buying experience.
Bahar made the process very easy - we did most of the important negotiations over email. Brandon was helpful about dispositioning my prior Mazda lease. I appreciated that the finance dept. did not try to upsell me on anything during the paperwork signing. Time spent in dealer was a little longer than I would've liked but overall net positive experience.
Mazda of Roswell exceeded my expectations! Tammie, Andrii, Louis, Aaron all have been very professional, efficient, and transparent! The whole buying process was seamless and nobody was pushy at all! Also, I was nor buying an expensive luxury car or SUV but I still received the same professional and courteous 5-star service! Kudos to all at Mazda of Roswell. Keep up the great work you all are doing
Had a very good experience. Staff was courteous and quick. We were well supported for the test drive and the costs were transparent and reasonable. Financing went quickly and were not pressured to purchase anything we didnt want.
We had an amazing experience with Andrii and Bahar while purchasing our beautiful red Miata! From the moment we walked in, they were welcoming and made us feel comfortable throughout the entire process. They both have fantastic personalities that made asking questions easy and enjoyable – no detail was too small for them to explain thoroughly. Their friendly and inviting approach made buying our Miata a memorable experience. We’re thrilled with our new car and are grateful for the genuine care and attention they showed us. Highly recommend Andrii and Bahar to anyone looking for a smooth, enjoyable car-buying experience!
My first contact with the dealership was with Jada Scott. SHE IS AMAZING! She answered all of my questions, walked me through the buying process, put me in contact with the people I needed, I am ultimately buying a Miata, and am beside myself with excitement. Jada helped facilitate that!!!
It was easy and comfortable for us to buy a car thanks to Andrii’s professionalism and competence.
Mr. Andrii is approachable and very patient on our inquiries. He is very professional and did an amazing job. Thank you for helping me on getting my dream car.
I've leased two vehicles from Mazda of Roswell. They make the process very efficient and have a service oriented mindset - informative, friendly and direct.
Absolutely terrible all round. You cannot make up how awful this service department is. Since buying my vehicle in 2016 I have only used the service department at Roswell Mazda. My previous service was a disaster. They could not find the problem with my vehicle and they did not close the air filter. My car sounded like a tractor. They also lost some clips that holds the engine cover on. I talked to the manager, took my car back and they fixed everything. I decided to give them another chance for my next service (that was my mistake). Once again they ...
The people were very professional and got us in and out quickly . We are very happy
Bahar is responsive, pleasant, and persistent in her effort to support your automobile search process.
Arrived to buy a different vehicle (trade in). Purchase was seamless between the dealership and the bank!
Bahar has been great to work with over these past months. Bahar consistently followed up with me from the time I received their website. She was attentive and provided great customer service.
They change the price when you get and try to buy the car. Also they try to charge extra money
Very friendly and welcoming, I was able to find a car with honesty and no pressure. Very appreciative! Thank you!
Welcoming, helpful, giving of there time without a rush. We pretty much met the whole front in dealership family during our time there. They worked everything out to find the car we desired and have it shipped to us in days. After our purchase they have followed up. Making us feel like family vs a transaction.
I recently visited Roswell Mazda and had a great experience thanks to the exceptional service provided by my sales agent Shan. They were attentive, patient, and took the time to thoroughly address all of my questions and concerns without any rush. From explaining the features of different models to assisting with the finer details of financing, their knowledge and professionalism truly stood out. I left feeling confident about my purchase, thanks to their dedication and clear communication. If you're looking for a hassle-free and informative car buying experience, I highly recommend Roswell Mazda and this fantastic sales agent!
Worst service, I have asked them to fix the windshield fluid and it was never done. Complete chaos and recklessness. They just do what they plan to do and don't understand the customer requirements
My brakes still squeak. I stated it was the front brakes and instead replaced the back ones.
Courteous and friendly. Appreciate the low pressure sale. We got a great car. Thank you
We bought a car from Andrey. We were very pleased with the service. He showed us everything in the car, explained everything in detail, helped us resolve all issues quickly and effectively.
This dealership is absolutely fantastic. I had a great time working with every individual necessary for my sale. They were very transparent about the entire process and worked within the parameters of my needs. I'Shunique never once made me feel pressured in any direction I moved and was considerate of all parts of my situation. Everyone was a pleasure. I hope I can work with them in the future.
Elijay is a very good salesperson, the communication and clarity on the pricing and support till we bought the car. Highly recommend.
My recent visit to the Mazda dealership was superb, I was greated with a smile from Tytiana Sewell, she made sure I got the car I was seeking and she was there to answer any questions I had till the end. I will definitely recommend her to my friends and family!
The sales person was extremely new and on all he was just getting the hang of the job. So I can’t fault him for any of what follows. The dealership was attempting to sell cars that had all been damaged in a hailstorm at a $1000 discount. It is my understanding that any vehicle damaged in an hail storm is considered totaled by an insurance company. The dealership Includes a lot of “” extra things that they consider to be a value however they will not discount those items because they are already preinstalled on the car even if you don’...
Recently just purchased a car from this dealership and I’d like to give a special thanks to the salesman Eli he was such a great help, good communication, kind, knowledgeable, positive attitude and professional. He’s very informative and explained everything to me thoroughly & I sure do enjoyed our conversations throughout the process. Process went smoothly. I highly recommend him to anyone who comes here @Mazda of Roswell.
Great service, would recommend for anyone looking to purchase a Mazda to go check out the dealership.
I’m sitting in my CX-90 writing this about a month after I bought it and this is a fantastic vehicle. I was very particular about which specific interior/exterior I wanted. I probably would have frustrated everyone but Bahar and the rest of the team worked really hard to get exactly what I wanted and came through on every promise they made. I probably will come back in 4 years when I give this to my 12-year-old son. The kids LOVE this thing! I’d recommend Mazda of Roswell, for sure.
Nice staff. A lot of young professionals who would benefit from being paired with tenured staff that really understand the product. Lack of customer parking was a problem. Too many cars on the lot. Key system not smooth to access keys for test drives. Good financing process.
Friendly, knowledgeable, informative. We were pressed for time and Eli was very considerate of that.
Thank you Brandon. From entrance and initial meeting you provided informed and exceptional service. Though the interest was concrete on the vehicle, you provided the needed information to satisfy the need for the CX-5 that would best forfill my desire and needs. Great job, we will be back soon to see you......all the best
Gokalp did a fantastic job helping me buy my new CX-30. I had a great time with every employee that I worked with. Everyone was so friendly and welcoming.
Mazda of Roswell is a professional and customer friendly dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sales - keep it to 1 contact to minimize confusion.
Andrii was really great, knowledgeable and helpful, thank you guys for all your hard work
**5 stars outstanding service! I recently purchased a vehicle from Elija at Mazda and I couldn’t be more happier with the experience. From the moment I walked in, Elija made me feel welcomed and valued. He was incredibly knowledgeable about the vehicles, patiently answered all my questions, and never pressured me into making a decision. What really stood out was the personalized attention I received. Elija took the time to understand my needs and preferences, ensuring that I found the perfect car that suited both my budget and lifestyle. Thank you for making this such a positive experience
Elija was very polite and helpful gave me great details about the vehicle super cool dude would definitely recommend
Andrii Bondarenko was my salesperson and he was a pleasure to work with. Everyone I met at Mazda of Roswell were friendly, helpful and professional. Great car-buying experience for me!
We appreciated how the sales team listened to what we we wanted and helped make it happen—we’d buy our next care from Mazda of Roswell!
Good work Bahar keep it up pleasant experience and forthcoming, I would recommend to others
My daughter and I were really happy with the service of Mazda in Roswell. Jared and Anthony listened to us, helped us find a car that suits her best and within her budget. Great service.
My inquiry was answered within 30 minutes. Very quick repsponse time. The staff was helpful and polite. It was a very pleasurable experience.
Alan was very professional and knowledgeable. If I texted with questions after my 1st visit he responded quickly with an answer. He made the process very seamless.
While it was a very busy day, I was helped and attended. It didnt feel predatory like other dealerships
Car buying process was very smooth with Mazda of Roswell. Andrii was a exceptional and very patient. Love my new Mazda
It was a very efficient and quick process. We were in and out of the dealership before we knew it.
Quick and easy dealings. Very well explaination of the details and helped to get the car in 3 hours.
Bahar was very attentive and very willing to work with me to provide the information requested.
Bahar’s regular/timely followup’s , resulted in us buy car at Roswell Mazda. The way she contacts you just can not go elsewhere. Effective, polite, humble is what defines her. Had pleasent experiance of buying our cx90. Will definatly recommend friends.
Everyone at Mazda of Roswell was so nice and helpful starting with Bahar; Deanthony, and Lewis were awesome as well! The service was prompt and outstanding! We had a great experience and really appreciate all of you!